Shipping Policy

All orders are shipped directly from Our Fulfillment center. The length depends on the production time and availability of the products. Most orders are processed within 24-48 hours. Please allow a 6–10 days shipping after that processing time. Please expect to add 2-3 days for holiday/Weekend orders.

RUSH SERVICES

If you need an order rushed, please email us at contact@ horsecares.com. We can make arrangements to get your order to you as soon as possible, based on the designer's inventory and policies.

USA & INTERNATIONAL SHIPPING TIMES

  • USA Shipping: Please allow 7-15 business days.
  • Europe: Please allow 5-15 business days. 
  • Australia/New Zealand Shipping: Please allow 7-15 business days.
  • International Shipping: Please allow 7 - 20 business days.

All orders are dispatched within 1-3 days of confirmation.

COVID19 UPDATE: Due to the current world situation, delivery times may be slightly longer due to impacted supply chains.

If you need further assistance with your order, please fill our “Contact Us” form and we will be happy to answer any questions or inquiries that you may have.